INFINITUM successfully passes QMS recertification audit

September 27-30, 2021 – INFINITUM has successfully completed the recertification audit of the quality management system for compliance with ISO 9001:2015 requirements. INFINITUM Asset Services first received an international QMS compliance certificate in 2012 and has been successfully passing annual supervisory and recertification audits since.

The lead auditor of the certification body SGS Vostok Limited JSC especially noted the ongoing improvement of the service quality and customer experience, as well as a continuous improvement of the software development process (a total of 14 positive observations were made by the auditor).

“The Quality Management System is part of the INFINITUM management system. Implementation of the QMS principles and approaches ensures transparent processes and control over the service quality, and provides the basis for continuous improvement of the services and better customer experience,” says Maria Dolgopolova, Deputy General Director of INFINITUM Asset Services. “An independent external assessment of our compliance with the international standard is a very important step that gives the company’s management extra confidence in its QMS being effective and contributing towards the company’s goals in terms of service quality. Our team once again demonstrates a high degree of professionalism and commitment to QMS principles.”